AI severity classification
Every incident lands pre-classified by severity, scope, and likely owner — with a confidence score humans can override.
For E-commerce
Incident management for E-commerce
E-commerce teams use Argus to run site-reliability incidents, peak-traffic event readiness, payment-gateway outages, and customer-impact tracking. Detect outages early, coordinate response across merchandising and engineering, and protect peak-traffic windows. No CMDB to fill in, no workflow editor, no template forms.
Why teams choose Argus
Similar-incident search
pgvector embeddings surface every related incident, postmortem, and runbook from your history in milliseconds.
No setup screens
No CMDB to fill in, no workflow editor, no template forms. Start tracking incidents in five minutes.
Audit trail on everything
Every create, update, status change, and assignment is logged. Compliance-ready out of the box.
Frequently asked questions
What kinds of e-commerce workflows does Argus support?
Site-reliability incidents, peak-traffic event readiness, payment-gateway outages, and customer-impact tracking. Argus is designed for teams that need ITIL-style discipline without the legacy-suite weight.
Does Argus integrate with Slack and PagerDuty?
Yes. Alert sources, on-call paging, and incident channels all wire into Argus out of the box.
Do I need to configure a CMDB before I can use Argus?
No. Argus discovers assets, services, and relationships incrementally. Start with one incident; add structure as you go.
How does pricing work?
Start with a 15-day free trial, no card required. Paid plans are $49 per user per month for production teams. Self-hosted and regulated-industry deployments are available on Enterprise — custom pricing, contact us.
Is my data isolated from other tenants?
Every workspace is row-level isolated. Embeddings, attachments, and audit logs live in tenant-scoped namespaces with no cross-tenant reads.
Bring Argus to your e-commerce ops team
Start a 15-day free trial. No credit card required.
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